Privacy Policy

PRIVACY POLICY – DERANYS

This Privacy Policy describes how the website deranys.com (the "Site") collects, uses, and shares your personal information when you visit or make a purchase from the Site.

1. PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about the pages or products you view (e.g., the "Antibacterial Exfoliating Towel" page), the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

  • "Cookies," which are data files placed on your device or computer and often include an anonymous unique identifier;

  • "Log files," which track activity on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps;

  • "Web beacons," "tags," and "pixels," which are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or other accepted payment methods), email address, and phone number. We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are talking about both Device Information and Order Information.

2. COOKIES USED

The Site is hosted on the Shopify platform, which uses several technical and tracking cookies to operate the store and analyze its usage. For example, the following cookies may be used:

  • _session_id: session identifier, allows storage of your session information (referrer, landing page, etc.).

  • _shopify_visit: no personal data held, persistent for 30 minutes since the last visit, used to count visits.

  • _shopify_uniq: no personal data held, expires at midnight (relative to the visitor) the next day, calculates the number of visits by unique customers.

  • cart: unique identifier, persistent for 2 weeks, stores information about your shopping cart.

  • _secure_session_id: secure unique session identifier.

  • storefront_digest: unique identifier, used to verify if the visitor has access to the store when a password is enabled.

You can configure your browser to refuse all or some cookies. However, some features of the Site may then not function correctly.

3. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect primarily to process any orders placed through the Site, including to:

  • process your payment information;

  • arrange for shipping of your order;

  • provide you with invoices and/or order confirmations;

  • provide order tracking and after-sales service.

We also use this Order Information to:

  • communicate with you;

  • assess potential fraud or risks;

  • where it aligns with the preferences you have shared with us, send you information or advertising relating to our products or offers.

We use Device Information (in particular, your IP address) to:

  • assess potential fraud or risks;

  • improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site);

  • measure the performance of our advertising and marketing campaigns.

4. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here:
    https://www.shopify.com/legal/privacy

  • We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here:
    https://www.google.com/intl/en/policies/privacy/
    You can opt-out of Google Analytics here:
    https://tools.google.com/dlpage/gaoptout

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

5. BEHAVIOURAL ADVERTISING

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) informational page here:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising here:

  • Facebook: https://www.facebook.com/settings/?tab=ads

  • Google: https://www.google.com/settings/ads/anonymous

  • Bing: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:
https://optout.aboutads.info/?c=3&lang=en

6. DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

7. YOUR RIGHTS

If you are a European Economic Area resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the "Contact Us" page of the Site.

We process your information in order to fulfill our contractual obligations to you (for example, if you place an order through the Site) or to pursue our legitimate business interests, as described above. Your information may be transferred outside of Europe, including to Canada and the United States, where some of our service providers (Shopify, payment processors, analytics tools) are located.

8. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records for as long as necessary for the management of the commercial relationship and to comply with our legal obligations, unless and until you ask us to delete this information, within the limits provided by law.

9. CHANGES TO THE POLICY

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The applicable version is the one published on this page on the date of your visit.

10. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via the "Contact Us" page of the Site or at the email address indicated on that page.